Jacob G. Miller has served as vice president of CRM and loyalty at Qatar Airways since August 2018. Miller currently resides in Doha, Qatar. Before joining Qatar Airways, he was senior director for Global Loyalty and Customer Retention with Expedia Inc. in Seattle, Washington. Miller received an MBA from the Wharton School at the University of Pennsylvania and an MBA from Johns Hopkins School of Advanced International Studies (SAIS) in international economics and European studies. BAs: Development and French, 2000.